Frequently Asked Questions
Everything you need to know about your favorite brew.
How do you ensure the freshness of your coffee?
We roast our coffee in small batches daily and ship it in heat-sealed, valved bags to ensure you receive the freshest beans possible.
Can I choose the grind size for my order?
Yes, we offer a variety of grind options including Whole Bean, Drip, French Press, and Espresso to suit your specific brewing method.
What is your shipping policy and delivery timeline?
Most orders are processed and shipped within 24-48 hours. Delivery times vary by location, but standard shipping typically takes 3-5 business days.
Do you offer international shipping?
Currently, we ship to addresses within the United States, its territories, and Canada. Please check our shipping page for specific rates.
What is your return policy for food products?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an error with your order or a quality issue, please contact us within 15 days for a resolution.
Are your flavorings allergen-free?
Our flavored coffees are free from sugar, calories, and major allergens like nuts, though they are processed in a facility that handles various ingredients.